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    Terms of service

    Welcome to NED London website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following disclaimer, which together with the privacy policy govern Ned London’s relationship with you in relation to this website.

    It is your duty to read, understand and accept our Terms and Conditions before you purchase, as you enrol in a binding contract once the order is confirmed. We may change our terms and conditions without notice to you. Changes will apply to any subsequent orders received. Once your order has been confirmed, we will not be able to make any changes.

    We are careful to ensure that the descriptions and specifications of our goods are correct when they are posted on our website. However, while the colour reproduction of the goods on our website is a close representation, we cannot accept any responsibility for any variation in colour caused by browser software or the computer system used by you.

    All orders made are subject to availability. We will try our best to keep all stock levels at the same level to what is publicised on the site, but we are not held responsible if an ordered item is no longer available. We will email you confirmation of this rejected order.

    We aim to deliver all mainland UK standard orders in 3-5 working days. However, sometimes during holiday or busy periods, deliveries may take longer. If you have not received your delivery within 10 working days, please contact us. Please allow up to 21 working days for delivery to anywhere outside the UK. Note that these delivery periods are expected guide-lines, but we will not be held liable if your delivery takes longer. We will not be liable to you or be deemed to be in breach of the contract by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the goods ordered by you if the delay or failure was due to any cause beyond its reasonable control.

    All international orders are dispatched through Global-E and can take 4-7 working days, We offer several different shipping methods including airmail, standard courier and express courier. Availability and costs depend on the size and weight of the order, and these are detailed at checkout

    All payments are received securely via PAYPAL. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to, or does not for any reason authorise payment, then you will be notified of this immediately at the time of order.

    We do not take responsibility if your credit/debit card is used fraudulently as a direct result of being used to buy from our website. All prices quoted on this website, exclude delivery charges and are inclusive of UK sales tax (VAT) at the current rate.

    When you place an order on our website, we shall email you an acknowledgement. Our acceptance of an order does not take place until dispatch of the order, at which point the purchase contract will be made and you will be charged. Once you have completed your order and it has been accepted you will not be able to make any changes to your order.

    Pre Order: A postage charge will still apply when ordering a product that is on Pre Order. Orders that contain Pre Order items and items in stock will be dispatched altogether.

    Missing Items: If your order is missing any items, we must be notified within 24 hours of delivery. 

    We guarantee to exchange or refund any item you are not completely happy with, goods must be returned to us in condition as sold, within 14 days of purchase. Refunds will be credited to your original method of payment once goods are received and checked. In the interests of hygiene we do not accept returns on used products (opened package). All Sale items can be returned for an exchange or Credit Note only if the same conditions as above are met.

    If you have received an item that you did not order, please do return the incorrect product and the correct item will be dispatched for you as soon as we have received the product back to us. You will be required to arrange and pay for its registered return to us and we shall reimburse your postage.

    Any products that are proven faulty will also need to be returned to us within 14 days of purchase and we are more than happy to replace the product for you once received back to us.

    To return your item/s: explain the reasons why you are returning the product and securely package the items. We will not be held liable for items lost/damaged in transit and therefore strongly suggest that you obtain proof of posting. Post the items/s and returns form to:


    PO BOX

    Your UK statutory rights are not affected by our returns policy.

    While we have taken all reasonable steps to ensure an efficient service, it does not guarantee that the use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto your computer.

    We obtain the right to terminate or suspend the website and the service it offers at any time and without notice.

    These Terms and Conditions supersedes any oral agreement made between us or representation of us.

    NED London Inc obtain the right to override any of the Terms and Conditions at any time, and in any situation.

    The term ‘NED London’ or ‘us’ or ‘we’ refers to the owner of Ned London Limited and the owner of the website. The term ‘you’ refers to the user or viewer of this website.

    1. Introduction

    1.1     This disclaimer shall govern your use of our website.

    1.2     By using our website, you accept this disclaimer in full; accordingly, if you disagree with this disclaimer or any part of this disclaimer, you must not use our website.

    1.3     Our website uses cookies; by using our website or agreeing to this disclaimer, you consent to our use of cookies in accordance with the terms of our privacy and cookies policies.

    1. Copyright notice

    2.1     Copyright (c) 2018 Ned London LTD

    2.2     Subject to the express provisions of this disclaimer:

    (a)     we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website; and

    (b)     all the copyright and other intellectual property rights in our website and the material on our website are reserved.

    1. Licence to use website

    3.1     You may:

    (a)     view pages from our website in a web browser;

    (b)     download pages from our website for caching in a web browser; and

    (c)     print pages from our website, subject to the other provisions of this disclaimer.

    3.2     Except as expressly permitted by Section 3.1 or the other provisions of this disclaimer, you must not download any material from our website or save any such material to your computer.

    3.3     You may only use our website for your own personal and business purposes, and you must not use our website for any other purposes.

    3.4     Unless you own or control the relevant rights in the material, you must not:

    (a)     republish material from our website (including republication on another website);

    (b)     sell, rent or sub-license material from our website;

    (c)     show any material from our website in public;

    (d)     exploit material from our website for a commercial purpose; or

    (e)     redistribute material from our website.

    3.5     We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.

    1. Acceptable use

    4.1     You must not:

    (a)     use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;

    (b)     use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;

    (c)     use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;

    (d)     conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent;

    (e)     access or otherwise interact with our website using any robot, spider or other automated means;

    (f)     use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing).

    4.2     You must not use data collected from our website to contact individuals, companies or other persons or entities.

    4.3     You must ensure that all the information you supply to us through our website, or in relation to our website, is true, accurate, current, complete and non-misleading.

    1. Limited warranties

    5.1     We do not warrant or represent:

    (a)     the completeness or accuracy of the information published on our website;

    (b)     that the material on the website is up to date; or

    (c)     that the website or any service on the website will remain available.

    5.2     We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in this disclaimer, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.

    5.3     To the maximum extent permitted by applicable law and subject to Section 6.1, we exclude all representations and warranties relating to the subject matter of this disclaimer, our website and the use of our website.

    1. Limitations and exclusions of liability

    6.1     Nothing in this disclaimer will:

    (a)     limit or exclude any liability for death or personal injury resulting from negligence;

    (b)     limit or exclude any liability for fraud or fraudulent misrepresentation;

    (c)     limit any liabilities in any way that is not permitted under applicable law; or

    (d)     exclude any liabilities that may not be excluded under applicable law.

    6.2     The limitations and exclusions of liability set out in this Section 6 and elsewhere in this disclaimer:

    (a)     are subject to Section 6.1; and

    (b)     govern all liabilities arising under this disclaimer or relating to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

    6.3     We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

    6.4     We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

    6.5     We will not be liable to you in respect of any loss or corruption of any data, database or software.

    6.6     We will not be liable to you in respect of any special, indirect or consequential loss or damage.

    6.7     You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or this disclaimer (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).

    1. Variation

    7.1     We may revise this disclaimer from time to time.

    7.2     The revised disclaimer shall apply to the use of our website from the time of publication of the revised disclaimer on the website.

    1. Severability

    8.1     If a provision of this disclaimer is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.

    8.2     If any unlawful and/or unenforceable provision of this disclaimer would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

    1. Law and jurisdiction

    9.1     This disclaimer shall be governed by and construed in accordance with English and Welsh law.

    9.2     Any disputes relating to this disclaimer shall be subject to the jurisdiction of the courts of England and Wales